Shipping policy

Novu Shipping Policy

At Novu, we work hard to ensure your orders reach you as quickly as possible. Here’s everything you need to know about our shipping process:

1. Standard Free Shipping

• Processing & Shipping Time: All orders placed before 1 pm EST will ship the same day. Orders placed after 1 pm EST will ship the next business day.
• Delivery Timeline: Standard free shipping typically arrives within 3-4 business days after dispatch.
• Note: Business days do not include weekends or holidays.

2. Expedited Shipping Options

• We also offer faster shipping options if you’d like your order sooner. The price for expedited shipping will vary based on your location (zip code).
• Order Cut-Off Times: Orders placed before 1 pm EST will ship the same day. Orders placed after 1 pm EST will ship the following business day.
• Holiday Shipping: Expedited shipping times may vary on holidays. We will inform you if any delays are expected.

We’re here to make sure your experience with Novu is smooth and convenient. If you have any questions about your order’s status, please reach out to our customer service team, and we’ll be happy to assist!